Privacy Policy

How Dyne collects, uses, and protects personal data

Effective date: 10/17/2025

At Dyne, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Dyne application (the “App”) and associated services (the “Service”).

1. Information We Collect

We may collect the following types of personal data:

  • Account information: When you create an account, we may collect your name, email address, and any other information you provide voluntarily.
  • Newsletter signups: Your email address if you choose to subscribe.
  • Usage data: Information about how you interact with the Service, such as pages viewed and features used, collected via Google Analytics.
  • Cookies and similar technologies: See our Cookie Policy for details.

We do not collect sensitive personal data (e.g., financial, health, or government ID data) and do not sell or share your personal data with third-party marketing companies.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and improving the Service.
  • Analyzing usage patterns to optimize app performance and features.
  • Sending newsletters if you opted in.
  • Complying with legal obligations and enforcing our Terms of Use.

We will never use your data for advertising or marketing without your explicit consent.

3. Cookies and Analytics

  • We use Google Analytics to track usage and improve the Service.
  • Functional cookies are required for the App to function properly and cannot be disabled.
  • Analytics cookies are only set after you consent via the cookie banner or settings.
  • You can change your cookie preferences anytime via the Cookie Settings in the App.

4. Data Sharing and Third Parties

  • We do not share personal data with advertisers or marketing companies.
  • Google Analytics is the only third-party service used for analytics purposes.
  • Data processed by third-party providers is limited to what is required for analytics and is governed by their privacy policies.

5. Data Retention

  • We retain personal data only for as long as necessary to provide the Service or fulfill legal obligations.
  • Newsletter subscription data is kept until you unsubscribe.
  • Analytics data collected via Google Analytics is retained according to their default retention policies.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Restriction: Request that processing of your personal data be limited.
  • Objection: Object to certain processing, including analytics or newsletter usage.
  • Data Portability: Request a copy of your personal data in a machine-readable format.

To exercise any of these rights, contact us from emails on this page

7. Data Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updated versions will be posted on this page with a new effective date.

9. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us from emails on this page

Transparency Note: This Privacy Policy was drafted with AI assistance based on Dyne’s current services and features. While AI helped draft this document, it reflects the actual practices of the Dyne App and should be reviewed periodically for legal compliance.

Continuously Improving

Dyne grows with your business. We listen to your feedback, enhance our features, and optimize performance — so your platform keeps getting better over time.

What's New

Powerful Features Built for Modern Hospitality

Discover the powerful tools that make managing orders, menus, and customers simpler than ever. All in one intuitive platform.

Digital Menus That Impress

Easily create and update beautiful, interactive menus that guests can browse on any device.

QR Code Ordering Everywhere

Place unique QR codes on tables or in hotel rooms so guests can order instantly without waiting for staff.

Instant Order Management

New orders flow directly to your kitchen or service team — keeping communication fast and accurate.

Insights & Performance Analytics

Track sales, top dishes, and guest activity with real-time data that helps you make smarter business decisions.

Explore Features

Frequently asked questions

You can visit our Docs & Help Center for detailed guidance on using the platform and answers to account-specific questions.

Flat Pricing

No chaos, no hidden limits. Every plan comes with a 14-day free trial — and every core feature included. Dyne grows with you: upgrade only when your restaurant, hotel, or venue expands. Focus on serving guests, not managing subscriptions.
Starter Venue
Perfect for independent restaurants, small hotels, and coffee shops.
€19
 /month
Plan Details
Growing Space
Optimal Choice
Designed for medium-sized restaurants, beach bars, and boutique hotels.
€38
 /month
Plan Details
Enterprise Venue
Ideal for hotel groups, resorts, and multi-branch restaurants.
€49
 /month
Plan Details
Ready to Get Started?

Start your free trial and create your first digital, interactive, smart menu today. Bring your brand to life, delight your customers, and streamline your ordering.

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Resources

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