Access to Your Account

Creating an Account

To manage your business on DyneOne, you first need to create an account.
Customers can browse menus or place orders without an account, but having one provides several advantages. When an order is placed by a signed-in user, DyneOne offers enhanced reporting and allows you to track that customer’s previous orders and preferences.

Creating an account is simple. Visit the Register page and complete the sign-up form with your basic information.
We strongly recommend choosing a strong, unique password to protect your account.

Signing In to Your Account

As a business owner, you must sign in to your DyneOne account to access your management dashboard.
After signing in successfully, you’ll see a list of your linked Spots (locations).
Click Start next to a Spot to open its location-specific dashboard and begin managing menus, orders, or staff.

• Sign in using your registered email and password.
• You’ll be redirected to your Partner Dashboard after authentication.
• If you have multiple Spots, each can be managed independently.

Signing in with Google (or Other Social Accounts)

DyneOne allows you to sign in using your Google account for a fast and secure login experience.

This method offers several benefits:

• Faster login: No need to remember a separate password for DyneOne.
• Improved security: Google authentication reduces the risk of password-related breaches.
• Single sign-on (SSO): If your organization uses Google Workspace, you can access DyneOne seamlessly across devices.
• Automatic profile info: Your name and email are imported automatically, reducing setup time.
• Optional password setup: After signing in with a social account, users can set a DyneOne password to enhance security or enable signing in with a local DyneOne account.

⚠️ Important: Make sure your Google account is secure and uses two-factor authentication to protect your DyneOne account.

Other Social Login Options

DyneOne may support additional social login providers (such as Microsoft or Apple ID) in the future.
These providers work in the same way as Google login, offering instant account creation or authentication.
Always use a trusted email address to ensure account recovery options are available if needed.

Forgot Your Password?

If you’ve forgotten your password, don’t worry — it’s easy to reset it.

1. Click Forgot Password? on the sign-in page.
2. Enter your registered email address.
3. Check your inbox for a password reset link.
4. Follow the link to set a new password and regain access to your account.

Enabling Two-Factor Authentication (Optional)

To further enhance your account security, you can enable Two-Factor Authentication (2FA) from your Account Settings.
Once activated, signing in will require both your password and a one-time code sent to your email or mobile device.

Managing Account Roles and Access

If you have a team, you can invite staff members to your DyneOne account with specific permissions.
Each role (e.g., Manager, Waiter, Kitchen Staff) has its own level of access to menus, orders, and reports.

• Admin: Full access to all Spots, billing, and settings.
• Manager: Can manage menus, orders, and view reports.
• Staff: Limited access, typically for order handling or table service.

You can manage roles anytime from your Account → Linked Spots → {Your Spot} → Settings → Members & Staff section.

Account Security Tips

• Avoid sharing your credentials with anyone.
• Always sign out from public or shared devices.
• Enable 2FA for additional security.
• Update your password regularly.

Need Help?

If you experience issues signing in or managing your account, please contact our support team.